To Sign in to the Customer Portal, located at https://support.anaconda.com
- Click on the “Sign in” link at the top right corner of the support home page - From there, either sign in or click on one of the following three links.
- If you have previously logged into the support portal but not logged in since June 8th, please select the “Forgot my password” link and a password reset link will be emailed to you
- If you have never logged into the support portal and do not have an account, please click on the “Sign up” link and a welcome email will be sent to you for email verification purposes
- If you have emailed support but never logged into the support portal, please use the “Get a password” link in order to log in to your account
- Please use your company email address to ensure that your account is properly associated with your organization.
- For example, a user signing up with the email address john.smith@bigdatacompany.com will automatically be associated with the organization using the bigdatacompany.com domain
- Once Signed in, you will be able to do the following things:
- Submit a request - Click on the “Submit a Request” link
- View existing requests - Click on the user’s name, then “My activities” link
- Edit user profile - Click on the user’s name, then “My profile” link
- Sign out - Click on the user’s name, then “Sign out” link
- Search various KB articles - Click on the “Search” box
- Browse various KB articles - Click on the KB article categories